Privacy policy
Introduction
Siha (“Siha”, “we”, “us”, or “our”) respects your privacy and recognises the importance of protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, interact with our services, subscribe to our communications, or otherwise engage with Siha.
By accessing or using our website, you acknowledge that you have read and understood the practices described in this Privacy Policy. This policy applies to all visitors, customers, and users who interact with Siha through our digital platforms.
Information We Collect
When you interact with Siha, certain information may be collected to help us operate our website, provide our services, and improve your experience. Some of this information is provided directly by you, while other data may be collected automatically through your interaction with our website.
Information you voluntarily provide may include details such as your name, email address, phone number, and any information you submit when contacting us, subscribing to newsletters, or engaging with our services. This information allows us to respond to inquiries, provide updates, and maintain communication where requested.
In addition, when you browse our website, certain technical information may be collected automatically. This may include your IP address, browser type, device information, pages visited, time spent on the website, and referral sources. This information helps us understand how visitors interact with our platform and allows us to improve website performance and usability.
How We Use Your Information
The information collected by Siha is used to support the operation and improvement of our services. We use personal information primarily to communicate with users, respond to inquiries, provide updates, and deliver relevant information related to Siha’s products, research insights, or brand announcements.
Information may also be used to analyse website usage, enhance the functionality of our platform, and improve the overall user experience. Understanding how visitors interact with our website helps us refine content, navigation, and product information so that it remains clear, useful, and accessible.
In certain cases, information may also be processed to comply with legal obligations, maintain security, prevent misuse of the website, or protect the rights and safety of Siha and its users.
Email Communications
When you subscribe to Siha communications or join our mailing list, we may send occasional emails that include product announcements, educational insights, formulation updates, and brand communications. These messages are intended to provide useful information rather than frequent promotional content.
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails. Once unsubscribed, you will no longer receive marketing messages from Siha, although we may still communicate with you when necessary regarding service-related matters.
Cookies and Website Technologies
Siha uses cookies and similar technologies to support website functionality and analyse visitor behaviour. Cookies allow the website to remember certain preferences, understand how users navigate through pages, and measure the effectiveness of content and features.
This information helps us improve site performance and ensure that the website remains easy to use. You can manage or disable cookies through your browser settings; however, doing so may affect certain features or functionality of the website.
Sharing of Information
Siha does not sell, rent, or trade personal information to third parties. Protecting user trust is central to our approach, and personal data is handled with care and discretion.
In some cases, information may be shared with trusted service providers that assist in operating our website or supporting our services. These partners may include website hosting providers, analytics services, logistics partners, payment processors, or communication platforms. Any such service providers are required to handle data securely and only for the purposes of supporting Siha’s operations.
Information may also be disclosed when required by law, regulation, or legal process, or when necessary to protect the rights, safety, or security of Siha and its users
Data Security
Siha takes reasonable administrative, technical, and organisational measures to protect personal information from unauthorised access, misuse, or disclosure. Our systems are designed to safeguard information through secure infrastructure and controlled access to sensitive data.
While we work to maintain strong security practices, it is important to recognise that no method of transmitting or storing information online can guarantee absolute security. We continuously review our systems to maintain appropriate safeguards.
Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. This includes maintaining records for operational purposes, providing services, complying with legal requirements, and resolving disputes if necessary.
When information is no longer required for these purposes, it is securely deleted or anonymised in accordance with applicable data protection practices.
Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you. These rights may include the ability to access the information we maintain, request corrections to inaccurate data, or request deletion of personal information where legally permitted.
Users may also withdraw consent for marketing communications at any time by unsubscribing from email communications or contacting us directly. We aim to respond to reasonable privacy requests in a timely and transparent manner.
Third-Party Links
Our website may occasionally include links to external websites or services that are not operated by Siha. While we aim to link only to reputable resources, we are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
Children’s Privacy
Siha’s website and services are intended for adults. We do not knowingly collect personal information from individuals under the age of eighteen. If we become aware that such information has been provided without appropriate consent, we will take steps to remove it.
Changes to This Privacy Policy
Siha may update this Privacy Policy periodically to reflect changes in business practices, technology, or legal requirements. When updates are made, the revised version will be posted on this page with an updated effective date
Users are encouraged to review this policy periodically to remain informed about how personal information is handled.
Contact Information
If you have any questions regarding these Terms & Conditions, you may contact us using the details below.
Siha
Squirrel Global
Plot No. I-6, Hampton Court Business Park,
Chandigarh Road, Ludhiana – 141015, India
Email: care@mysiha.com
Phone: +91 97810 00306